PRIVACY POLICY
Foot-mania & Co Srl (hereinafter "Freekyshop") are concerned with the protection of your personal data and respect for your privacy
YOUR PRIVACY
This information concerns you if you are already one of our customers, if you are registered on our site, if you are subscribed to our newsletter or if you are visiting our website.
WHO WE ARE
In managing your data relating to site registration and product sales, the data controller is Foot-mania & Co Srl with registered office in Avellino (AV), Corso Europa 125, VAT number 02713950646 which jointly manage the your data on the basis of specific agreements of which we will be happy to provide you with more information on their essential content if you request it. In the management of your data in relation to promotional and marketing activities, the data controller is Foot-mania & Co Srl, which makes use of Freekyshop as responsible for carrying out these operations. For data processing carried out on direct physical channels (for example, shops, stores, etc.) the exclusive owner is Foot-mania & Co Srl.
RESPONSIBILITY
If you are already a customer, you are registered or you are simply visiting the site www.freekyshop.com, or you have subscribed to our newsletter, we inform you that your data will be legitimately processed according to our decisions regarding the methods and purposes of the processing itself.
I COMMIT
We only ask you to read this information carefully to be fully informed on how we treat your personal data.
METHOD OF COLLECTION OF PERSONAL DATA
As soon as you interact with www.freekyshop.com, Let's start collecting data. Their collection can take place both through your specific communication, and automatically while using the website
TYPE OF DATA COLLECTED
Contact details
Your first and last name, shipping and billing address, telephone number, e-mail address.
Identification data
Your IP address, login information, browser type and version, time zone, plug-in types, geolocation information about where you might be, operating system and its versions, etc.
Data relating to the use of www.freekyshop.com
Your navigation path within the site www.freekyshop.com (Clickstream analysis), your product and service views, page load and response times, download errors, browsing duration, behavior and other actions, etc.
We do not collect sensitive data
We do not collect any type of sensitive data that may concern you (i.e. personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data relating to health or sex life or sexual orientation) .
DATA COLLECTION PURPOSE
We can only process your data for certain reasons and, in any case, always in the presence of a legal basis that allows us to do so. This is why we process your data:
Use of the site and management of services
The data is processed to allow registration on the Site, access and execution of the services reserved for registered users and the eventual sending through the Site of a purchase order for the products available on the Site with the consequent conclusion with Freekyshop of the relative purchase contract, including any administrative and accounting formalities. In this case, the legal basis is the contract and the legitimate interest.
Fraud prevention
In some cases, to complete your purchase, it may be necessary to carry out some additional checks with a view to preventing fraud and, therefore, you may receive communications, also via email from our dedicated account (orders@freekyshop.com), in which we will ask you to send us the authorization code, a copy of your identity document and of the credit card used for the purchase, on which we ask you to obscure the central eight digits. The data collected in this way will be kept for 1 (one) year from the time of their collection for evidentiary purposes, for collaboration with the judicial authority and to deal with any disputes that may arise in this regard. In this case, the legal basis is the contract and the legitimate interest of the Data Controller. We guarantee that the data collected in this way will be treated in full compliance with the regulations in force for the protection and protection of personal data and that they may have to be shared with third parties who process credit or debit card payments and carry out anti-fraud checks, banks, judicial authorities.
Customer support
Notification of changes to our services, customer support via live chat, telephone or email, including fixing any bugs. In this case, the legal basis is the contract.
Marketing
The data is processed for sending advertising material and newsletters, to carry out commercial information activities, by telephone, SMS, e-mail, as well as with traditional methods (e.g. sending catalogs by paper mail), on promotional and commercial initiatives of Freekyshop, for carrying out market research and customer satisfaction surveys. In this case, the legal basis is your consent.
Profiling
For the sole purpose of offering you offers as far as possible in line with your interests, we will perform some analyzes on aggregated data without carrying out any profiling activity on your specific habits. In this case, the legal basis is constituted by the legitimate interest. In any case, there is no automated decision-making process that affects you.
LEGAL BASIS
Consent
It is the authorization to process your personal data for a specific purpose.
Withdrawal of consent
You can revoke your consent at any time by sending us an email to the following address: info@freekyshop.com. If you decide to withdraw your consent and there are no other reasons which authorize us to process your personal data, we will cease the processing. Instead, if another legal basis authorizes us, we will continue the treatment always respecting your rights.
The contract
The processing of your data is necessary for the information prior to the purchase and for the execution of the relative contract.
Legitimate interest
The processing of your data is possible on the basis of our legitimate interests or those of third parties, provided that these do not prevail over your rights and freedoms.
DATA PROCESSING
Data processing takes place mainly electronically, with the exception of product shipping activities which can also be performed with manual tools.
YOUR RIGHTS
You can always exercise your rights by sending us an email to the following address: info@freekyshop.com
1 - You have the right to access information that concerns you
This includes the right to ask us for further information regarding:
- the categories of data we process;
- the purposes of the processing;
- the categories of possible recipients to whom the data could be communicated;
- the data retention period or, failing that, the criteria for determining this period;
- other rights regarding the use of your data.
We will provide you with the information within one month of your request, unless this would affect the rights and freedoms of others (for example the privacy of another person or intellectual property rights) or if there are legal obligations that require us they prevent it. We will inform you if we are unable to fulfill your request for these reasons.
2 - You have the right to have your data corrected if it is inaccurate or out of date
3 - You have the right to obtain the cancellation of your personal data (right to be forgotten)
You may, at any time, ask us to delete your personal data in our possession, in the event that the retention of your personal data is no longer necessary for the purposes of the treatment.
4 - You have the right to have your data transferred to another operator (data portability)
We will provide you with a copy of your data in an interoperable format in case you want to transfer it to another operator. In case of your request and if technically possible, we will transfer the data directly to the new operator. We will not proceed with any transfer, in the event that the portability of your data also involves the dissemination of personal data of other individuals.
5 - You have the right to object to the processing of your personal data by us
You can always contact the Supervisory Authority to submit any complaints you may have. Before doing this, please contact us! We will be happy to resolve any issues relating to the processing of your personal data.
6 - You have the right to object to the use of your data through automated decisions, including profiling
We may use your data to identify information that is potentially relevant to you (for example, to send you personalized emails based on your preferences that we track). Otherwise, we will only use your data to provide you with our services.
GUARANTEE OF RIGHTS ON DATA PROCESSED ON BEHALF OF THIRD PARTIES
If we process your data on behalf of third parties, we guarantee that requests relating to the exercise of your rights will be sent to them without undue delay. What level of security do we adopt to process your data? We guarantee that the processing of your data takes place in maximum security: we have in fact adopted suitable physical, IT and organizational measures to ensure the protection of your data.
DATA PROTECTION
You communicate your data to us at your own risk. We try our best but, unfortunately, there is currently no 100% secure data transmission.
You must always keep your username and password safe, you are the only one who knows them.
If you have the perception that you have suffered a violation of your data, please contact us immediately at info@freekyshop.com.
DATA STORAGE
Your data is processed within the European Union and in other data structures managed by the third parties identified below. From the moment you communicate your personal data to us, you also consent to their transfer, storage and treatment by us. If we need to transfer and/or store your data outside the EU, you will be adequately informed about it. Even in this case, we will adopt all appropriate measures to ensure maximum protection.
DATA STORAGE DURATION
We will cease the active processing of your data within 12 months from the last use of the service or from the closure of your account, unless legal obligations (e.g. sales invoices) require us to keep your data for a longer time. promotional activities aimed at you, which you can always ask us to interrupt, we will keep your data for a maximum of 24 months from your registration to the service.
DATA PROCESSING BY THIRD PARTIES
To carry out our online business we need to use third parties to host applications, communicate with customers, manage emails, etc. We assure you that this collaboration takes place with the best subjects on the market who provide this type of service. We share your data with them only when necessary to ensure maximum functionality of our services and in accordance with the security measures and best practices described in this Privacy Policy. For more information contact us at info@freekyshop.com Thank you for reading this information which we have tried to make simple, clear and transparent. In any case, we always try to improve: if you have any suggestions, write us at info@freekyshop.com. This information may change in the future: any changes will be communicated to you via e-mail, so that you can have the widest control of your data.